Returns & Exchanges
We understand the importance of making the right choice before placing a final order. That's why we offer a special policy for returns and exchanges of our product samples:
- Sample Returns Due to Damage During Transit: If the sample you received has been damaged due to a manufacturing error during transit, please inform us immediately. In this case, we offer the option of either a full refund or sending a new sample at no additional cost.
Sample Exchanges: If the sample you received does not meet your needs or you wish to try a different product, we are always available to facilitate this change. Requests for sample exchanges are accepted within 15 days of receipt.
- The process for returning and exchanging samples is easy and quick, ensuring that you have the best possible experience as you prepare for your final order."
